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LoadCentral Advisory Regarding SMS Confirmation Message

Recently, retailers have been experiencing from reloading via SMS, like not receiving confirmation, etc.. Here's the official advisory from LoadCentral:
We have been experiencing too much transactions that we have not anticipated. The volume of daily transactions are way above our projections for this year. Our tech team is disabling from time to time some tools on the web tools of our retailers, sub-dealers and dealers to avoid swamping the system. Rest assured though that we are doing something about it. We have already purchased new sets of servers, co-located another rack at e-PLDT’s Vitro Data Center and our programmers have been working on our new core for the past month. This new system core will address all the issues that we are currently facing. We are scheduled to deploy this by late November.

Please bear with us.

3 comments:

  1. Kailan ho ba maayos ang sytem ng uniload? hindi kme mkapag benta dahil pati ung back up gateways nyo ayw gumana.. pls sna nmn maayos na system pra nmn hndi mwala ang mga customer nmin..

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  2. ang hirap nga po...until now wala pa ring confirmation so minsan para lang macheck ko kung nagsasabi totoo ang customer na nagpaload skin kung pumasok or hindi ang load eh balance inquiry ko pa...ang tagal din naman magbalance inquiry inaabot ng one whole day minsan...sana maayos na ang system very soon...

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  3. ANG PROBLEM KO NAMAN PO HINDI PA NADATING UNG LOADWALLET KO UPTO NOW NUNG MARCH 3 PA PO AKO NAGDEPOSIT THRU BDO, MARCH 20 NA HANGGANG NGAUN WALANG VERIFICATION. MARAMI NG NAGTATANONG NA CUSTOMERS SA AKIN. TSK.TSK. PARANG SCAM NA TO AH.

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